User management allows organizations to create, manage, and structure users within a SciSports account. Club Administrators can control access to products, features, and data by assigning roles, user types and permissions. This functionality ensures that every user has the correct level of access while maintaining oversight and security across the organization.
User management is only available to users with the Club Administrator role.
Understanding user roles
Two main user roles are available within a SciSports organization:
Club Administrator: is the user (or multiple) within the organization that is in charge of the user management. The user management contains mainly out of the following:
Adding/deleting users
Change the user role
Groups access (You find the article about groups here)
Giving users specific permissions
Club Member: is a user within the account of an organization, who can only access what the user is granted access/permission to for specific groups or features by the Club Administrator(s) of the organization. If permissions to a specific team or feature is needed the Club Administrator can change this for the Club Member.
Accessing user management
User management is available across all SciSports services.
Select the profile icon in the top-right corner of the platform.
Choose Users from the menu.
Make sure you are in the Users header. The Users dashboard opens in a new tab, showing all users within the organization.
Adding users
Users are added through a guided flow that starts from the Users dashboard.
Select Add users in the top-right corner of the Users dashboard.
The Add users pop-up window opens.
User Type
Selecting a user type is mandatory. Available user types include:
Coach
Scout
Data Scientist
Performance Analyst
Video Analyst
Agent
Other
The behavior of the add-user flow differs depending on the selected user type.
Adding users
Enter one or more email addresses manually, pressing Enter or comma after each address, or
Upload a CSV or Excel file to add users in bulk
Bulk uploads are supported using the provided templates.
Click next to preview the data. If correct, click on Import. Users are added to the organization and receive an activation email. Accounts must be activated within 24 hours.
Managing user permissions
Permissions control which SciSports products and features a user can access.
Select a user from the Users dashboard.
Open the Permissions section from the left-hand menu.
Toggle available services on or off:
Grey toggle: feature not available
Green toggle: feature available
Changes are applied immediately after saving.
Viewing group access
Each user profile includes a Groups section that provides insight into which databases and teams the user can access.
Open a user profile from the Users dashboard.
Select Groups in the left-hand menu.
Group memberships define access to specific datasets and teams and can be adjusted by Club Administrators at any time. In this article everything about the Groups is explained.
Activating or deactivating users
Open the user profile from the Users dashboard.
Use the Activate or Deactivate toggle in the top-right corner of the settings page.
Deactivated users lose access immediately but remain visible in the system.
Resend Confirmation Email
If a new user has not activated their account within 24 hours, a Clubadmin can resend the confirmation email.
Open the user
Make sure the General tab is selected
Press Resend Confirmation Email in the right top corner
Editing users in bulk
Bulk actions help manage multiple users efficiently.
Select users using the checkboxes in the Users dashboard.
Select the pencil icon to open bulk actions.
Available bulk actions include:
Assigning permissions
Changing user roles, User type and User state
Deleting users
Deleting users
Select one or more users using the checkboxes in the Users dashboard.
Select the delete (bin) icon next to the Filters button.
Confirm the deletion.
Deleted users cannot be restored. A new account can be created if access is required again.
For further assistance or to share feedback about this feature, contact the SciSports Support Team at [email protected].