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User Management
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Written by Jurre van Laarhoven
Updated over 5 months ago

'User Management' gives you the ability to create, manage and structure users within your SciSports account without being dependent on the SciSports Support Team.

Through User Management, you can add users to SciSports and adjust their permissions to access services and functionalities so that they have the right authorizations for each SciSports product. In addition, you can adjust and deactivate or delete users if they are no longer using the services.

Please note: User Management is only available to Club Administrators within your organization.

Where can you find 'User Management'?

The User Management function is available in the same location within all SciSports services. To see the User Management click on the profile icon at the top right, a tab opens with the following options: profile, users, settings, logout. Click on the 'Users' option (see example).

After clicking, a new tab will open where you will see the 'Users' dashboard.

How to add a user?

The process starts by adding users within your organization who you want to give access to SciSports' service(s). This can be done by clicking on the orange button 'Add Users' (see example).

A pop-up will appear with the option to add one or more users. Manually enter an e-mail address and press Enter to add one or more e-mail addresses, or upload a CSV file to add users in bulk. Adding users in bulk is limited to a maximum of 200 users per upload. Then click 'Add users' to add the new users to your account (see example).

You can now see that the user has been added to your account (see example).

Once the user is added, he or she will receive an activation e-mail at the specified e-mail address. Please note: the user account must be activated within 24 hours.

How do you change permission for users?

To ensure that users get access to the right services and functionalities, the permissions for each SciSports Product can be set. The Club Administrator decides which permission users get.

To get to the permission system, click on one of the users in the dashboard whose permission you want to change. You will then be redirected to the user's settings page, where you can click on 'Permission' on the left (see example).

Here you have the option to select or deselect the services and functionalities your organization has available by clicking the toggle button. If the button is grey, the service or functionality is not selected and not available to the user. If the button is green, the service or functionality is selected and thus available to the user.

In the example below, the service Recruitment is available to the user and the service Performance is not.

Activate, deactivate or delete users?

If you want to activate or deactivate a user, click on the related user in the dashboard. You will then be redirected to this user's settings page. On the settings page, you will see a grey 'Activate' or 'Deactivate' button in the top right corner where you can activate or deactivate the user account (see example).

If you want to delete an user account, click the checkbox next to the username in the dashboard (see example).

When you tick a user's checkbox, a button with a bin icon appears next to the 'Filters' button. By clicking on this, a pop-up will open asking you if you want to delete the user. After clicking the 'Delete' button, the account will be deleted (see example). Note: deleting users can’t be undone. However, a new user can be created if needed

Editing users in bulk

In order to save time and work efficiently, we have also enabled bulk user modification. You can assign permissions to multiple users simultaneously, as well as change their roles within the business account, user types, and user states. Deleting users in bulk is also possible.

First, select the users using the checkboxes for whom you want to take a specific action. Then, click on the pencil icon at the top, where you will see three options to perform bulk actions.

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