One of the most important things to improve our quality is customer feedback. We embrace the thought of W. Edwards Deming, who made the Plan-Do-Check-Act cycle popular, to realise continuous improvement. With your feedback we 'Check' the thing we Plan and Do, so we can Act and improve ourselves every day. So, don't hesitate to push the button, and share us your thoughts. We really appreciate it!
If you would like to escalate an issue, please contact me directly.
Thanks in advance!